 Order workflow is getting stuck [message #181335] |
Sat, 08 July 2006 16:27 |
srilamaiti
Messages: 2
Registered: July 2006
Location: kolkata
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Junior Member |
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Hi,
We are facing the following problem recently. Please suggest.
We have several EDI customers from whom we receive EDI orders daily. In the process of importing the EDI orders from the file, we go for deferred pricing as the Price engine call will make the order import process very slow. So we import the EDI orders in ENTERED state, later call the price engine to do actual pricing and then book the orders. Entire process of calling price engine later and then booking is done by one custom node, which is implemented as a process.
Now when the order work flow has got started, we have our custom node, defined as a process. Let in the work flow the control is flowing from node a to node b. In several cases we have found that the difference between the starting time of b and the ending time of a is very high, even sometimes more than 24 hours. How can it possible? Can anybody suggest any work around?
In some other cases we found that control reaches to our custom node, say N1. There is one subprocess, containing some other custom nodes in it. Now say the first node of the subprocess is NS1. So ideally the starting time of N1 and NS1 should be same. Now in many cases we have observed that that the difference between the starting time of N1 and NS1 is very high. We could not resolve this problem also.
In the third case I would like to know if a node in the work flow is marked for deferred processing, then what happens?
This node will later be processed by Work flow background engine, processing for deferred nodes. In many cases we have seen that the deferred nodes are processed after a long time. Why this is happening?
Mostly these problems are occurring with the orders having large number of order lines. But it has occurred with orders having less than 100 order lines also, even orders with less than lines too.
Waiting for your reply. This is very urgent.
Thanking you in advance,
With Regards,
Srila
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